#UXR

STEAM PoweredThis week on STEAM Powered, our conversation is with Bec Nguyen, UX Research and Inclusive Digital Experience Specialist.For many of my guests, the careers and fields that we're in now didn't exist or were just newly conceived when we were at university. So those indirect paths I often speak about were just a matter of course for us. Bec Nguyen is the director of Upbeat Digital and a specialist in UX in digital health.Join us as we speak about her winding path to User Experience Design and design thinking as it grew as a space, building compassionate tech, and advocating for diverse voices no matter what industry you're in.Watch or listen at: <a href="https://link.chtbl.com/steampowered" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://link.chtbl.com/steampowered</a>Show Notes at <a href="https://steampoweredshow.com/shows/bec-nguyen" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://steampoweredshow.com/shows/bec-nguyen</a><a href="https://c.im/tags/UXR" class="mention hashtag" rel="tag">#UXR</a> <a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> <a href="https://c.im/tags/DesignThinking" class="mention hashtag" rel="tag">#DesignThinking</a> <a href="https://c.im/tags/HCD" class="mention hashtag" rel="tag">#HCD</a> <a href="https://c.im/tags/DEI" class="mention hashtag" rel="tag">#DEI</a>

Brandon E.B. Ward 🥏Client Dev: I don't want the users wasting all your time. Me, a UXD: They're literally my entire raison d'être.<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/users" class="mention hashtag" rel="tag">#users</a> <a href="https://c.im/tags/design" class="mention hashtag" rel="tag">#design</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/servicedesign" class="mention hashtag" rel="tag">#servicedesign</a>

Brandon E.B. Ward 🥏Hey all! Dallas-based designers, researchers, leaders and more—next week Service Design Network - Dallas Chapter is promoting a very rare opportunity to attend a facilitation workshop hosted by the one and only Adam StJohn Lawrence.Wednesday Feb 7th, 6-9 PM at Precocity, LLCWHAT: Facilitating design, innovation, and other unpredictable processes can be challenging, especially in organizations that value predictability and standardization.Join us for an evening of learning and practical application with Adam Lawrence, top–selling service design author (co-author of This is Service Design Doing) and globally recognized expert facilitator, where he will share his insights on facilitating and leading co–creative work in organizations.WHO: This event is designed for service designers, UX designers, UX researchers, design leaders, and, truthfully, anyone working with teams of human beings.COST: $149/person (a great bargain for one of Adam's workshops)<a href="https://www.meetup.com/service-design-dallas/events/298785648/" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://www.meetup.com/service-design-dallas/events/298785648/</a><a href="https://c.im/tags/servicedesign" class="mention hashtag" rel="tag">#servicedesign</a> <a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/uxresearch" class="mention hashtag" rel="tag">#uxresearch</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/facilitation" class="mention hashtag" rel="tag">#facilitation</a> <a href="https://c.im/tags/facilitator" class="mention hashtag" rel="tag">#facilitator</a> <a href="https://c.im/tags/workshop" class="mention hashtag" rel="tag">#workshop</a> <a href="https://c.im/tags/workshops" class="mention hashtag" rel="tag">#workshops</a> <a href="https://c.im/tags/userresearch" class="mention hashtag" rel="tag">#userresearch</a> <a href="https://c.im/tags/dallas" class="mention hashtag" rel="tag">#dallas</a> <a href="https://c.im/tags/dfw" class="mention hashtag" rel="tag">#dfw</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/sdn" class="mention hashtag" rel="tag">#sdn</a>

Brandon E.B. Ward 🥏My team just wrapped a usability study for a website that suffered from content dispersion due to the exact 3 things discussed in this article. People failed to scroll due to large images and whitespace, thinking they'd reached the end of the page...people stopped scrolling because it just took too long...people got frustrated and searched elsewhere for their target content because the pithy blocks of content were too ambiguous and simply not clear enough.I hadn't attributed it to mobile-first, I honestly don't know if the design team that created the site was following this, but it's a safe bet they were.It scored high aesthetically, but very low in usability. Form over function creates frustrated, unhappy users for sure, and here is some data to prove it.Thank you to Kim Salazar, Tim Neusesser, MBA, and Nishi Chitale for writing this up, and Nielsen Norman Group, Jakob Nielsen for supporting it!<a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> <a href="https://c.im/tags/UXR" class="mention hashtag" rel="tag">#UXR</a> <a href="https://c.im/tags/Design" class="mention hashtag" rel="tag">#Design</a> <a href="https://c.im/tags/mobile" class="mention hashtag" rel="tag">#mobile</a> <a href="https://c.im/tags/desktop" class="mention hashtag" rel="tag">#desktop</a> <a href="https://c.im/tags/usability" class="mention hashtag" rel="tag">#usability</a> <a href="https://c.im/tags/research" class="mention hashtag" rel="tag">#research</a><a href="https://www.nngroup.com/articles/content-dispersion/" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://www.nngroup.com/articles/content-dispersion/</a>

Jon GranroseExcellent summary of product discovery interviewing courtesy of Christina Cocioppo <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/prodmgmt" class="mention hashtag" rel="tag">#prodmgmt</a> <a href="https://c.im/tags/productdiscovery" class="mention hashtag" rel="tag">#productdiscovery</a> <a href="https://christinacacioppo.com/interviewing-users.html" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://christinacacioppo.com/interviewing-users.html</a>

Max Stepanov 🇺🇦Lyft: The process of implementing a payment platform. The most valuable part of the article is the approach to evaluating new requests in the design system.<a href="https://design.lyft.com/scaling-design-building-lyfts-plug-and-play-payment-system-220912c0ea79" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://design.lyft.com/scaling-design-building-lyfts-plug-and-play-payment-system-220912c0ea79</a><a href="https://c.im/tags/LyftTech" class="mention hashtag" rel="tag">#LyftTech</a> <a href="https://c.im/tags/PaymentPlatform" class="mention hashtag" rel="tag">#PaymentPlatform</a> <a href="https://c.im/tags/DesignSystem" class="mention hashtag" rel="tag">#DesignSystem</a> <a href="https://c.im/tags/TechImplementation" class="mention hashtag" rel="tag">#TechImplementation</a> <a href="https://c.im/tags/EvaluatingRequests" class="mention hashtag" rel="tag">#EvaluatingRequests</a> <a href="https://c.im/tags/InnovationInDesign" class="mention hashtag" rel="tag">#InnovationInDesign</a> <a href="https://c.im/tags/DigitalPayments" class="mention hashtag" rel="tag">#DigitalPayments</a> <a href="https://c.im/tags/UXDesign" class="mention hashtag" rel="tag">#UXDesign</a> <a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> <a href="https://c.im/tags/ProductDesign" class="mention hashtag" rel="tag">#ProductDesign</a> <a href="https://c.im/tags/UXD" class="mention hashtag" rel="tag">#UXD</a> <a href="https://c.im/tags/UXR" class="mention hashtag" rel="tag">#UXR</a>

Max Stepanov 🇺🇦Atomic Research, helps you organize knowledge in an infinitely powerful manner. Read or watch about Atomic UX Research and best practices.<a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/designmanagement" class="mention hashtag" rel="tag">#designmanagement</a> <a href="https://c.im/tags/designmba" class="mention hashtag" rel="tag">#designmba</a> <a href="https://c.im/tags/uxreseah" class="mention hashtag" rel="tag">#uxreseah</a> <a href="https://c.im/tags/atomicresearch" class="mention hashtag" rel="tag">#atomicresearch</a> <a href="https://blog.prototypr.io/what-is-atomic-research-e5d9fbc1285c" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://blog.prototypr.io/what-is-atomic-research-e5d9fbc1285c</a>

Max Stepanov 🇺🇦AI Interface Design Patterns 💪 Apologies for Inaccuracy 💪 Explanation of Algorithm 💪 Opt In / Out Toggle ...<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdedign" class="mention hashtag" rel="tag">#uxdedign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/hci" class="mention hashtag" rel="tag">#hci</a> <a href="https://c.im/tags/userexperience" class="mention hashtag" rel="tag">#userexperience</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/productmanagement" class="mention hashtag" rel="tag">#productmanagement</a> <a href="https://c.im/tags/designmanagement" class="mention hashtag" rel="tag">#designmanagement</a><a href="https://smarterpatterns.com/patterns" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://smarterpatterns.com/patterns</a>

Max Stepanov 🇺🇦Never Hide Critical Navigation On MobileIf navigation is important, we need to show it — especially on mobile. Let’s explore a few simple techniques to make it work.<a href="https://smart-interface-design-patterns.com/articles/never-hide-critical-navigation/" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://smart-interface-design-patterns.com/articles/never-hide-critical-navigation/</a><a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdedign" class="mention hashtag" rel="tag">#uxdedign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/hci" class="mention hashtag" rel="tag">#hci</a> <a href="https://c.im/tags/userexperience" class="mention hashtag" rel="tag">#userexperience</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/designmanagement" class="mention hashtag" rel="tag">#designmanagement</a>

Brandon E.B. Ward 🥏TODAY! 12 noon CST, join us as we chat with @louisrosenfeld (@RosenfeldMedia , one of the major contributors to educating entire generations of <a href="https://c.im/tags/designers" class="mention hashtag" rel="tag">#designers</a> and <a href="https://c.im/tags/strategists" class="mention hashtag" rel="tag">#strategists</a> worldwide). We'll be discussing the must-read <a href="https://c.im/tags/books" class="mention hashtag" rel="tag">#books</a> for your <a href="https://c.im/tags/design" class="mention hashtag" rel="tag">#design</a> <a href="https://c.im/tags/library" class="mention hashtag" rel="tag">#library</a>.<a href="https://www.meetup.com/service-design-dallas/events/293557792/" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://www.meetup.com/service-design-dallas/events/293557792/</a><a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/ui" class="mention hashtag" rel="tag">#ui</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/sd" class="mention hashtag" rel="tag">#sd</a> <a href="https://c.im/tags/servicedesign" class="mention hashtag" rel="tag">#servicedesign</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a>

Brandon E.B. Ward 🥏<a href="https://c.im/tags/ProTip" class="mention hashtag" rel="tag">#ProTip</a> <a href="https://c.im/tags/TIL" class="mention hashtag" rel="tag">#TIL</a>When reviewing something very personal (e.g., someone attempting to dismantle and discredit your work, experience, livelihood, profession, etc.) and it feels like an attack, do a Find/Replace of your name with Bilbo Baggins.It helps you take a much more objective (and less personal) approach to the project, making you giggle whenever they're attacking Bilbo's <a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> process.<a href="https://c.im/tags/UXR" class="mention hashtag" rel="tag">#UXR</a> <a href="https://c.im/tags/HeuristicAnalysis" class="mention hashtag" rel="tag">#HeuristicAnalysis</a> <a href="https://c.im/tags/LifeHack" class="mention hashtag" rel="tag">#LifeHack</a> <a href="https://c.im/tags/PeerReview" class="mention hashtag" rel="tag">#PeerReview</a>

Brandon E.B. Ward 🥏Join SDN tomorrow at 12 CDT!We have the great privilege to take a very rare look inside Service Design at Spotify with two of its SD Leads: Grace Kwon, Rebecca Stonebraker and Marco Righetto.We’ll discuss a lot of important and insightful challenges they encountered and solved for. <a href="https://www.meetup.com/service-design-dallas/events/291960596/" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://www.meetup.com/service-design-dallas/events/291960596/</a><a href="https://c.im/tags/sd" class="mention hashtag" rel="tag">#sd</a> <a href="https://c.im/tags/servicedesign" class="mention hashtag" rel="tag">#servicedesign</a> <a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/design" class="mention hashtag" rel="tag">#design</a> <a href="https://c.im/tags/spotify" class="mention hashtag" rel="tag">#spotify</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/research" class="mention hashtag" rel="tag">#research</a>

Max Stepanov 🇺🇦Design Digest | October 2022A <a href="https://c.im/tags/collection" class="mention hashtag" rel="tag">#collection</a> of exciting <a href="https://c.im/tags/publications" class="mention hashtag" rel="tag">#publications</a> and design materials dedicated to Product and UX Design - Agust-October #2022<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/designdigest" class="mention hashtag" rel="tag">#designdigest</a> <a href="https://c.im/tags/productdesigndigest" class="mention hashtag" rel="tag">#productdesigndigest</a> <a href="https://c.im/tags/designmaterials" class="mention hashtag" rel="tag">#designmaterials</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/hci" class="mention hashtag" rel="tag">#hci</a> <a href="https://c.im/tags/hcidesign" class="mention hashtag" rel="tag">#hcidesign</a> <a href="https://outmn.medium.com/design-digest-october-2022-a22ee5412cc9" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://outmn.medium.com/design-digest-october-2022-a22ee5412cc9</a>

Max Stepanov 🇺🇦The growing value of accessible design<a href="https://c.im/tags/Inclusivity" class="mention hashtag" rel="tag">#Inclusivity</a> in <a href="https://c.im/tags/design" class="mention hashtag" rel="tag">#design</a> gives businesses a leg up on the competition by appealing to untapped and underserved consumers hungry for <a href="https://c.im/tags/innovation" class="mention hashtag" rel="tag">#innovation</a><a href="https://c.im/tags/accessibledesign" class="mention hashtag" rel="tag">#accessibledesign</a> <a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/userexperience" class="mention hashtag" rel="tag">#userexperience</a> <a href="https://c.im/tags/accessibility" class="mention hashtag" rel="tag">#accessibility</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://pages.mckinsey.com/Theethicsandoutcomesofaccessibledesignsocial.html" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://pages.mckinsey.com/Theethicsandoutcomesofaccessibledesignsocial.html</a>

Max Stepanov 🇺🇦Run activity-based <a href="https://c.im/tags/interviews" class="mention hashtag" rel="tag">#interviews</a> to maximize your time with <a href="https://c.im/tags/users" class="mention hashtag" rel="tag">#users</a> | by Isabel Boettcher | <a href="https://c.im/tags/Lucid" class="mention hashtag" rel="tag">#Lucid</a> <a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> <a href="https://c.im/tags/Design" class="mention hashtag" rel="tag">#Design</a> | <a href="https://c.im/tags/Medium" class="mention hashtag" rel="tag">#Medium</a><a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/uxresearch" class="mention hashtag" rel="tag">#uxresearch</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/userexperience" class="mention hashtag" rel="tag">#userexperience</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/research" class="mention hashtag" rel="tag">#research</a> <a href="https://c.im/tags/userinterview" class="mention hashtag" rel="tag">#userinterview</a> <a href="https://medium.com/lucid-software-design/run-activity-based-interviews-to-maximize-your-time-with-users-3c233f379084" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://medium.com/lucid-software-design/run-activity-based-interviews-to-maximize-your-time-with-users-3c233f379084</a>

Max Stepanov 🇺🇦Friendly <a href="https://c.im/tags/UX" class="mention hashtag" rel="tag">#UX</a> on the street in Hong KongPost Covid, reveal the mask of the mysterious city — Hong Kong, observing the great <a href="https://c.im/tags/userexperience" class="mention hashtag" rel="tag">#userexperience</a> <a href="https://c.im/tags/design" class="mention hashtag" rel="tag">#design</a>/service on the <a href="https://c.im/tags/street" class="mention hashtag" rel="tag">#street</a><a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/hci" class="mention hashtag" rel="tag">#hci</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://bootcamp.uxdesign.cc/friendly-ux-on-the-street-in-hong-kong-a059653a54c4" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://bootcamp.uxdesign.cc/friendly-ux-on-the-street-in-hong-kong-a059653a54c4</a>

Max Stepanov 🇺🇦<a href="https://c.im/tags/Usability" class="mention hashtag" rel="tag">#Usability</a> <a href="https://c.im/tags/heuristic" class="mention hashtag" rel="tag">#heuristic</a> <a href="https://c.im/tags/frameworks" class="mention hashtag" rel="tag">#frameworks</a>: which one is right for you? | by Michael Kritsch | <a href="https://c.im/tags/UXCollective" class="mention hashtag" rel="tag">#UXCollective</a><a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/hxi" class="mention hashtag" rel="tag">#hxi</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://uxdesign.cc/usability-heuristic-frameworks-which-one-is-right-for-you-1962387b7cc" target="_blank" rel="nofollow noopener noreferrer" translate="no">https://uxdesign.cc/usability-heuristic-frameworks-which-one-is-right-for-you-1962387b7cc</a>

Max Stepanov 🇺🇦HCD (Human Centered Design)What is the best UX process?<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/designprocess" class="mention hashtag" rel="tag">#designprocess</a>

Max Stepanov 🇺🇦Design SprintWhat is the best UX process?<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/designprocess" class="mention hashtag" rel="tag">#designprocess</a>

Max Stepanov 🇺🇦Design ThinkingWhat is the best UX process?<a href="https://c.im/tags/ux" class="mention hashtag" rel="tag">#ux</a> <a href="https://c.im/tags/uxdesign" class="mention hashtag" rel="tag">#uxdesign</a> <a href="https://c.im/tags/uxd" class="mention hashtag" rel="tag">#uxd</a> <a href="https://c.im/tags/uxr" class="mention hashtag" rel="tag">#uxr</a> <a href="https://c.im/tags/productdesign" class="mention hashtag" rel="tag">#productdesign</a> <a href="https://c.im/tags/designprocess" class="mention hashtag" rel="tag">#designprocess</a>

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