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Comparing Physician and AI Chatbot Responses to Patient Questions Posted to a Public Social Media Forum

**Question: Can an #artificial #intelligence #chatbot assistant, provide responses to #patient #questions that are of comparable #quality and #empathy to those written by #physicians?

**Findings: In this cross-sectional study of 195 randomly drawn patient questions from a social media forum, a team of licensed health care professionals compared physician’s and chatbot’s responses to patient’s questions asked publicly on a public social media forum. The chatbot responses were preferred over physician responses and #rated significantly #higher for both #quality and #empathy.

**Meaning: We are F**ked

https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/2804309