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@_elena Yep! We all do, or maybe many of us, often explain things in a techie way. I guess our brains are wired that way, and makes it harder to explain in layman's terms.

In another thread, someone asked, "how it works _for me_", I think the user is thinking about the benefits as a non-techie. Someone who only wants to use social media to connect, follow people, and interact. A good question from the user though.