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#customerservice

18 posts13 participants1 post today
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Chris Hessert 🐧 🇺🇦

I try to remain polite with whomever the customer service rep I'm finally able to speak with comes on the line. I know they had nothing to do with being forced to navigate "helpful" AI phone bots for 10 minutes before they greet me.

But after several minutes of your AI bot asking for my account number, and being unable (ever) to repeat it back to me correctly so I can be "authenticated" as a customer...

Yeah... I'm coming in edgy, and not in any mood for compromise. 😠

#AI#CustomerService
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