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#uxr

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STEAM Powered

This week on STEAM Powered, our conversation is with Bec Nguyen, UX Research and Inclusive Digital Experience Specialist.

For many of my guests, the careers and fields that we're in now didn't exist or were just newly conceived when we were at university. So those indirect paths I often speak about were just a matter of course for us. Bec Nguyen is the director of Upbeat Digital and a specialist in UX in digital health.

Join us as we speak about her winding path to User Experience Design and design thinking as it grew as a space, building compassionate tech, and advocating for diverse voices no matter what industry you're in.

Watch or listen at: link.chtbl.com/steampowered

Show Notes at steampoweredshow.com/shows/bec

#UXR#UX#DesignThinking
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Brandon E.B. Ward 🥏

Hey all! Dallas-based designers, researchers, leaders and more—next week Service Design Network - Dallas Chapter is promoting a very rare opportunity to attend a facilitation workshop hosted by the one and only Adam StJohn Lawrence.

Wednesday Feb 7th, 6-9 PM at Precocity, LLC

WHAT: Facilitating design, innovation, and other unpredictable processes can be challenging, especially in organizations that value predictability and standardization.

Join us for an evening of learning and practical application with Adam Lawrence, top–selling service design author (co-author of This is Service Design Doing) and globally recognized expert facilitator, where he will share his insights on facilitating and leading co–creative work in organizations.

WHO: This event is designed for service designers, UX designers, UX researchers, design leaders, and, truthfully, anyone working with teams of human beings.

COST: $149/person (a great bargain for one of Adam's workshops)

meetup.com/service-design-dall

MeetupIN-PERSON MASTERCLASS: SERVICE DESIGN FACILITATION with Adam Lawrence, Wed, Feb 7, 2024, 6:00 PM | Meetup**NOTE: THIS IS AN IN-PERSON WORKSHOP IN DALLAS, TX, USA** This is a **very rare opportunity** to learn from a global leader in Service Design thinking. **\> WHAT:** Faci
#servicedesign#ux#uxr
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Brandon E.B. Ward 🥏

My team just wrapped a usability study for a website that suffered from content dispersion due to the exact 3 things discussed in this article. People failed to scroll due to large images and whitespace, thinking they'd reached the end of the page...people stopped scrolling because it just took too long...people got frustrated and searched elsewhere for their target content because the pithy blocks of content were too ambiguous and simply not clear enough.

I hadn't attributed it to mobile-first, I honestly don't know if the design team that created the site was following this, but it's a safe bet they were.

It scored high aesthetically, but very low in usability. Form over function creates frustrated, unhappy users for sure, and here is some data to prove it.

Thank you to Kim Salazar, Tim Neusesser, MBA, and Nishi Chitale for writing this up, and Nielsen Norman Group, Jakob Nielsen for supporting it!

nngroup.com/articles/content-d

Nielsen Norman GroupThe Negative Impact of Mobile-First Web Design on DesktopMobile-first web designs cause significant usability issues when viewed on desktop. Content becomes overly dispersed across long scrolling pages with expansive white space and enlarged images and fonts, making it difficult for users to consume and understand the information.
Public
Brandon E.B. Ward 🥏

When reviewing something very personal (e.g., someone attempting to dismantle and discredit your work, experience, livelihood, profession, etc.) and it feels like an attack, do a Find/Replace of your name with Bilbo Baggins.

It helps you take a much more objective (and less personal) approach to the project, making you giggle whenever they're attacking Bilbo's process.

#UXR#HeuristicAnalysis#LifeHack
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